Loyalty Rate 2023 – International TCG Summit

Safety-first: The safety and health of our customers and staff is our highest priority. To ensure a safe and fruitful summit, we will strictly follow all Covid-19 virus regulations and recommendations put forth by the Federal Government. All delegates and staff in Vienna must be in possession of either a valid certificate or a negative PCR test result which must have been issued no more than 48 hours prior the start of the conference.

Application for:

Industry AwardsRetailer Award

Choose and apply for nominations (you can apply to one, two or all three awards)

Category Specialist Award Technology Innovation Award Sustainability Award

Category Specialist Award

In the past years, most of the time the huge global brands (e.g. Samsung, LG, Google, etc) ended up on the shortlist of the different TCG Awards. With this award, we want to provide category specialists the chance to win. Thus, brands which are active in one specific head category (i.e. not across multiple head categories) or even only in a subcategory. Category Specialists can often be trendsetters. Head categories are Appliances (MDA&SDA), CE (TV, photo), IT etc.

The past year was again massively influenced by the Covid-19 pandemic. Have you, as a category specialist, impressed your retail partners through outstanding cooperation or performance, and how would you describe this extraordinary achievement? This could be share increase within the respective category, margin achievement, punctual delivery and in full despite the challenges of the pandemic (production, logistics etc.), professional collaborative forecasting, jointly aligned activities across all sales channels (online/in-store/social media), product innovation, sales growth, etc.

Technology Innovation Award

Over the past year, which of your brand´s technology innovations made the biggest difference for your retail partners, excited shoppers and demonstrated the new technology to them in the best way?

This could be any innovation: a feature, a product, new product design or the creation of a whole new category. It could also be the reinvention or shifting of a whole category, e.g. creating higher value for the whole category.

Sustainability Award

The TCG retail industry is increasingly conscious of its environmental responsibilities. It is clear that consumer and legislative pressures are also building and are encouraging, or even forcing businesses and manufacturers to take dramatic steps to improve sustainability. This category focuses on concrete measurements, strategic decisions made, binding action plans (not just greenwashing) completed to support the company's determination in the field of sustainability.

Do you measure sustainability (CO2 footprint) at all and how?
Is there a defined and concrete reduction target and what does it say?
Is there a clear, approved action plan for this? In which areas and with which targets do you aim to achieve the set sustainability targets? Can you submit a top-line summary of it?
In the area of sustainability, would you like to mention or submit any other achievement that enforces your application?

Please answer each of the questions 1-4 in the field below.

Support your listed success, concept or milestones with evidence (fact and figures, videos, infographics, statistics) to underpin your achievement. Be precise and concise and relate concretely to the respective question. Uploading generic information material such as the latest annual report/latest sustainability report is not desired and rather counterproductive

Retailer Award

The year 2021 was characterized by an ongoing pandemic environment.

Do you, as a retailer, have demonstrated readiness for the “phase 2” Covid era in adopting your operating model? In which ways have you catered to the following areas:

Experience commerce
Innovation
Sustainability?

In addition to the information below, please fill in this form.

Support your listed success, concept or milestones with evidence (fact and figures, videos, infographics, statistics) to underpin your achievement. Be precise and concise and relate concretely to the respective question. Uploading generic information material such as the latest annual report/latest sustainability report is not desired and rather counterproductive.

To assist with your application, here are some hints and tips:

Your application is completely free of charge
For each industry award category, please fill in a separate application template
Be as precise and comprehensive in your description as possible
The more compelling your description, the more likely it is that you will capture the attention of the Grand Jury
Evidence of commercial success – ensure that your application is supported by tangible and accurate figures
You may support your application with visual material such as videos, powerpoints, statistics, analysis or screenshots
The more complete your application, the higher the chance you will be selected for the shortlist by the Grand Jury
The Leadership and the Brand of the Year Awards will be chosen directly by the Grand Juries.
Should you have any questions during the application process or encounter any issues, please contact our project manager Anton at anton@retail-plus.org, +41 43 50 83 356

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Application for:

Category Specialist Award

Technology Innovation Award

Sustainability Award

Retailer Award